Click Here For Our Main Frequently Asked Questions Page: FAQs
Otherwise, here is a quick list of common questions:
When I bought my antique bed, they told me it would take a standard full size mattress?
All antique beds use odd size mattresses and need to be measured individually.
I'm not sure how to measure for a custom made mattress?
Click on How to Measure your Bed
(It is always helpful to email us pictures of the inside corners and headboard.) We will contact you with any questions.
I'm not sure what the height of my mattress should be?
Click on How to Measure your Bed and read the section "Measuring the Height". If you’re still not sure, send us a picture of your headboard with a piece of masking tape marking where you think the mattress should come.
How will I know when my order has been shipped?
We will email you when your order has been picked up, your PRO Number (Roadway’s tracking number), and the EDD (Estimated Date of Delivery), along with your service center’s toll-free number.
Do you make 3/4 beds?
Yes, but a 3/4 bed is a general term for beds less than full. Beds were made individually before mass production, so the standardization was not set. Each 3/4 bed is unique; the size can vary a few inches. The general measurement for a 3/4 bed is 48 x 72. Most beds do not measure this 3/4 bed size; therefore, we recommend that you measure your bed individually.
How much is my Freight Charge?
For a limited time, $50 will be co-opted on shipping costs. As freight charges fluctuate, please send us your city, state, and zip code, so that we can give you an up-to-date quote.
How much is the delivery charge for the Houston Area?
Houston delivery is FREE for our Sweet Dreams line. Delivery for other mattresses is $75.
What is your mailing address?
P.O. Box 111 New Ulm, TX 78950
Do you accept credit and debit cards?
Yes, we accept American Express, Discover, VISA, and MasterCard.
What is the delivery time for my mattress?
Turn-around time runs approximately 7-10 days for the Houston area and 2-3 weeks for out-of-state orders.
Do you accept commercial jobs?
We make mattresses for:
Hotels / Motels -- Oil Platforms
Hospitals -- Bed and Breakfasts
Trucking Companies -- Model Homes
Dormitories --Institutions
For a competitive bids, contact us.
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